Privacy policy

Updated 24 September 2026.

1. Controller

Hotel Sallavalkea & Resort
Savukoskentie 1, 98900 Salla, Finland
Business ID 3417486-9
info@sallavalkea.fi · +358 41329 8833

2. What we collect and why

Enquiry form. Name, email, phone, arrival date, number of nights and guests, interests and any wishes you add. We use these only to prepare a quote and to stay in touch about it. The legal basis is steps taken before entering into a contract.

Room bookings. Bookings are made in the Happybooking system. The details you give there are stored in that system and in the hotel's booking records. The legal basis is the contract.

Accommodation. Finnish accommodation law requires us to collect a guest registration form. We keep these records for the period the law requires.

Email and phone. When you contact us, we use the details in your message to reply.

Prize draw. If you enter the Aurora Suite prize draw, we collect your name and email address. We use them to run the draw and to contact the winner. If you give separate consent to marketing, we will send you news and offers from the hotel by email until you withdraw it. The legal basis is consent.

3. Cookies and tracking

This website uses no tracking cookies and no analytics. Fonts are served from our own server, so browsing the site sends no data to third parties.

4. Who we share data with

Two providers process data on our behalf: the Happybooking booking system, and Netlify, which hosts the website and its forms. We never sell data or pass it on for marketing.

Some providers may process data outside the EU. Any such transfer relies on the EU standard contractual clauses or an equivalent safeguard.

5. How long we keep data

• Enquiries: for as long as we need them to handle the quote and related correspondence
• Prize draw entries: until the winner has confirmed the prize, or for those who gave marketing consent, until it is withdrawn
• Booking records: for the period required by accounting law
• Guest registration forms: for the period required by law

6. Your rights

You have the right to access your data, have it corrected or erased, restrict or object to its processing, and receive it in a portable format. Send requests to info@sallavalkea.fi and we will reply within one month. If you believe we are processing your data unlawfully, you can lodge a complaint with the Data Protection Ombudsman in Finland (tietosuoja.fi).

7. Changes

We update this notice whenever our processing changes. The date of the latest update is shown at the top.